Terms of service

Welcome to Yanxora. By accessing or using our website, placing an order, creating an account, or interacting with our services, you agree to be bound by these Terms of Service.

If you do not agree with any part of these Terms, please discontinue use of the website and services.

1. Acceptance of Terms

By using this website, you confirm that you have the legal capacity to enter into a binding agreement under applicable law.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to make purchases through this website.

3. Website Use

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or third-party rights.

4. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account.

5. Accuracy of Information

You agree to provide accurate, current, and complete information when placing orders, creating accounts, or communicating with our support team.

6. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to discontinue, modify, replace, or limit the quantity of any product at any time without prior notice.

7. Product Descriptions

We make reasonable efforts to ensure product descriptions, specifications, images, and pricing information are accurate.

However, minor differences in color, appearance, packaging, or design may occur due to display settings, manufacturing updates, or production variations.

8. Pricing

All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change at any time without prior notice.

9. Order Acceptance

Submission of an order does not guarantee acceptance.

Yanxora reserves the right to refuse, limit, or cancel any order for reasons including but not limited to inventory shortages, pricing errors, suspected fraud, or violations of these Terms.

10. Payment Authorization

By submitting payment information, you represent that you are authorized to use the selected payment method.

Fraudulent or unauthorized transactions may be reported to relevant authorities.

11. Order Verification

We may request additional information to verify the legitimacy of an order before processing shipment.

Failure to provide requested information may result in order cancellation.

12. Shipping and Delivery

Shipping and delivery estimates are provided for convenience only.

Actual delivery times may vary due to carrier operations, weather conditions, holidays, customs procedures, or other circumstances beyond our control.

13. Risk of Loss

Ownership and risk of loss transfer to the customer upon delivery of the package to the shipping address provided during checkout.

14. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Customers should review the Refund Policy before making a purchase.

15. User Conduct

Users may not:

Use the website for unlawful purposes
Attempt unauthorized access to systems or accounts
Interfere with website functionality
Upload malicious code or harmful software
Submit false or misleading information
Engage in fraudulent transactions
Harass, threaten, or abuse other users or representatives of Yanxora

16. Intellectual Property

All content available on this website, including text, graphics, logos, images, product designs, icons, videos, and website layout, is owned by or licensed to Yanxora and is protected by applicable intellectual property laws.

17. Restrictions on Use

Without prior written consent, users may not:

Copy website content
Reproduce product images
Republish materials
Sell or license website content
Create derivative works based on website materials

18. User-Generated Content

If you submit reviews, comments, photographs, testimonials, or other content, you grant Yanxora a non-exclusive, royalty-free right to display, reproduce, and use such content for business purposes.

19. Review Guidelines

Customers are encouraged to provide honest and lawful reviews.

We reserve the right to remove content that is fraudulent, abusive, defamatory, misleading, offensive, or otherwise inappropriate.

20. Third-Party Services

Our website may integrate or link to third-party services, payment providers, logistics providers, or external websites.

Yanxora is not responsible for the content, policies, availability, or practices of third-party services.

21. Website Availability

We strive to maintain uninterrupted website access but do not guarantee continuous availability.

Maintenance, technical issues, or unforeseen events may temporarily affect website functionality.

22. Disclaimer of Warranties

Except as expressly stated by applicable law, products and services are provided on an "as available" and "as is" basis.

Yanxora makes no guarantees regarding uninterrupted operation, error-free performance, or compatibility with all devices and systems.

23. Limitation of Liability

To the fullest extent permitted by law, Yanxora shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Where liability cannot be excluded under applicable law, our liability shall be limited to the amount paid by the customer for the affected order.

24. Indemnification

You agree to indemnify and hold harmless Yanxora, its affiliates, employees, officers, contractors, and service providers from claims, losses, liabilities, expenses, or damages arising from your violation of these Terms or misuse of the website.

25. Fraud Prevention

Yanxora reserves the right to investigate suspicious transactions, account activity, chargeback abuse, refund abuse, coupon misuse, or other activities that may indicate fraudulent conduct.

Orders associated with suspected fraud may be delayed, cancelled, or refused.

26. Force Majeure

Yanxora shall not be responsible for delays or failures caused by events beyond reasonable control, including natural disasters, severe weather, labor disputes, transportation interruptions, government actions, cyber incidents, supply chain disruptions, or public emergencies.

27. Modification of Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be posted on this page and become effective upon publication unless otherwise stated.

28. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

29. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and applicable state laws, without regard to conflict-of-law principles.